Corporate Receptionist - Leeds (KPLR)

Job Introduction

We are looking for a friendly and professional Corporate Receptionist to join our growing team and be the first point of contact for visitors and staff at one of our Rapport client’s offices in Leeds.

The client is one of the Big Four leading audit and accounting firms, and you will play a vital role in creating a positive first impression and ensuring the smooth day-to-day operations of the front office. Our team provides excellent service to all clients. We all bring different skills to the table, and that’s what makes us such a strong unit.

Type of Contract: Full-time, Permanent

Hours: 40 per week (Monday-Friday; on a shift rota basis between 8 AM and 5 PM)

What will you get?

• Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
• Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
• Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
• Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
• Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
• Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!

Main Responsibilities

• Greeting visitors warmly and professionally, directing them to the appropriate person or department
• Answering emails and incoming phone calls efficiently and politely
• Managing the reception area, ensuring it is clean, organized, and well-stocked with supplies
• Providing general information about the company and its services to visitors and staff
• Managing visitor access by issuing badges and following security protocols
• Booking meeting rooms and arranging catering as needed
• Assisting the hospitality department during busy periods
• Always maintaining a positive and professional demeanour
• Ensure that maintenance issues are logged with appropriate departments and highlighted to Facilities Manager & GM.

The ideal candidate will

• Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together.
• Ideally have a minimum of one year experience in a five-star establishment (e.g. hotel, airline, or corporate environment)
• Possess excellent communication, interpersonal, and organisational skills
• Be proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Have the ability to prioritise tasks and work independently while remaining flexible and adaptable
• Be able to work as part of the team and create rapport with key stakeholders
• Possess strong attention to detail and accuracy
• Be welcoming, energetic, confident, innovative, passionate about delivering outstanding service
• Display operational effectiveness and ensure all standards are adhered to

About us

Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.

We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.

Find out more about us and our values at www.rapportservice.com.  

Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.