Events Ambassador (KPEA)

Job Introduction

Join our team as an Events Ambassador for one of Rapport’s premier contracts near Canary Wharf! In this role, you’ll be instrumental in delivering an award-winning service for one of the Big Four audit and accounting firms, ensuring exceptional experiences from reservation to client journey.

If you’re passionate about creating memorable moments and thrive in a fast-paced environment, this is your chance to shine! As the face of our company at events, you'll use your interpersonal skills to build rapport, answer questions, and resolve concerns seamlessly. 

Type of Contract: Full-time, Permanent
Hours: 40 hours per week (Monday to Friday, 8 AM and 5:30 PM) with occasional late stay upon request.

What will you get?

• Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards! PLUS, a daily food allowance!
• Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
• Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
• Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
• Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
• Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!

Key Responsibilities:

• Assist with Coordinating the planning, booking and delivery of all aspects for events as directed by the Events and Reservations Team Leader.
• Guide hosts on appropriate events spaces in line with availability and maximum occupancy.
• Arrange and coordinate the booking, planning, delivery of virtual and hybrid events in line with KPMG policy and procedures.
• Opens and secures facilities or directly interacts with onsite operation staff before and after events.
• Directs the work and functionally supervises all event support staff including setup crews, audio visual, hospitality and cleaners.
• Ensures that setup of chairs, tables, stages, decorations or other equipment is in accordance with customer requirements and with safety standards, fire and health codes.
• Directly works with onsite team to prepare and manage events from start to finish, including troubleshooting, equipment problems, and solving technical issues.
• Arrange food and beverage, order supplies, audio visual equipment, event signage, and ensure appropriate décor (floral, linens, colour schemes, etc.) meet expectations.
• Coordinate Events outside of core business hours as required.

Ideal Candidate Profile:

• Embodies our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together
• Detail-oriented with a positive and approachable demeanour, making them a dependable and collaborative team member.
• Experienced in a similar role delivering fast-paced, high-quality events.
• Takes pride in their organisation skills and attention to detail.

About us

Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.

We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.

Find out more about us and our values at www.rapportservice.com.  

Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.